FREE SHIPPING ON ALL ORDERS OVER $150 AND A FLAT RATE OF $15.00 FOR ALL ORDERS UNDER $150
Got Questions? We have the answers!
Unfortunately due to Australian post delays we cannot guarantee delivery estimations. We ship out within 2-3 days or order or faster if we can however please understand after we post your goods timing is out of our control. If you are experiencing delays with your order please get in contact with us.
Yes we absolutely do run farm tours! Our tours are fun, hands-on, and educational, giving visitors the chance to experience life on a working organic micro dairy goat farm firsthand.
During the tour you’ll:
We begin with a warm welcome, farm safety briefing, and an introduction to life on the land before heading up to the dairy for the hands-on experience. We’re passionate about sustainability, ethical farming, and sharing our knowledge with others.
After the tour, guests are welcome to stay and enjoy a picnic lunch (BYO) on the farm while soaking up the peaceful surroundings and asking any extra questions.
Contact us to book in your tour. We run tours for private groups, families, school groups, homeschool groups and more. At just $25 per person it is an affordable outing for families , schools and groups. All ages and stages are welcome and our tours are tailored according to the age and stage of learning.
Sadly some of our customers have been receiving damaged goods and parcels recently with all fault to Aus Post. IF you experience this PLEASE take your parcel (un-packaged) straight down to your local post office and lodge a complaint. Please also get in contact with us with photos of damage and we can do our best to help. Unfortunately there is nothing we can do about Aus post damages unless you follow this up with Aus post and lodge a “damage claim” and then its up to them to fix the problem. We CANNOT follow this up on your behalf because they won’t listen to us – we’ve tried it over and over again and have told us the customer must report with damage to show and lodge a claim
No. Creating an account is absolutely optional.
Creating an Account with Naturally Goat allows you to:
– Checkout quicker on future visits
– Make and Save Wish Lists
– Quickly check the status of your order
– Review products and comment on blogs
Goats Milk is soothing, healing and nourishing making it an incredible ingredient for skincare. Goat Milk is high in precious skin minerals such as selenium and vitamin A which are the most 2 important vitamins for your skin. Also high in lactic acid; an anti-ageing wonder and lifesaver for dry and sensitive skin. Even Dermatologists agree goat’s milk works for all skin types and has multiple benefits including boosting moisture levels, repairing the skin’s barrier, preventing fine lines and wrinkles, and reducing acne. But not only for your skin but also your hair; yep goats milk is even a wonder worker for hair. It helps make your hair softer and silkier and your dry scalp more moisturised. Due to the high levels of lactic acid goat milk can help your skin shed its dead cells, making your complexion brighter in the process, and it has a pH level that’s friendly to human skin
We accept PayPal, Visa Card, Amex (American Express), Master Card and/or other cards such as debit visa’s etc.
At Naturally Goat our goats are truly part of the family — only a little hairier and with a loud “Maaa!” We love and care for every goat like one of our own, and sometimes we joke they’re treated even better than us!
On example of the extent of our care and love for our goats is when a mumma goat had just given birth and was struggling to keep up the energy to eat, so every few hours we made her a homemade goat smoothie packed with nourishing ingredients like kale, spinach, silverbeet, lucerne chaff, protein, minerals, and other goodness to help her regain her strength. These smoothies are something we often use for older or unwell goats needing a little extra TLC.
That said, we strongly believe prevention is always best. We focus on keeping our goats healthy, happy, well-fed, and stress-free so they can thrive naturally and avoid sickness wherever possible.
Absolutely. Unlike many commercial farms where babies are removed from their mothers shortly after birth, we choose a different path at Naturally Goat
. Our babies stay with their mums until they naturally wean themselves, allowing them to bond, grow, and develop as nature intended. The girls often remain with us permanently, growing up within the herd surrounded by familiar goats and plenty of love.
When it comes to our boy babies, finding the right forever homes is something we take very seriously. They leave only once they are fully weaned and ready, and strictly as beloved pets — never for meat. We carefully prepare every new owner to ensure they can provide the care, attention, and loving environment these special boys (or occasionally girls) deserve. To us, every goat matters, and their wellbeing always comes first.
At Naturally Goat every goat has a name, and choosing them is a full family discussion each kidding season! We choose names that suit each goat’s personality and meaning, and we know every goat by name out in the paddock.
We also follow a special naming system based on family bloodlines. Each goat family is assigned a letter, helping us easily track generations and family trees.
For example:
It’s a fun tradition that helps us stay connected to every goat and their family history.
Our efficient team here at Naturally Goat try to process orders as quickly as possible. It is our aim to get orders into the post at the first opportunity; in most cases orders are processed and dispatched within 24-48 hours but depending on our current schedule it can sometimes be 2-4 business days processing.
We use Australia Post to deliver orders. General expected delivery times are from 3-10 business days depending on your location however since Covid 19 there has been no postage guarantees. If you have not received your order within a reasonable time-frame please contact us. Please note we will only process your order after we have received your payment; which in most cases is instant.
Yes. We currently have E-gift cards to purchase. You can choose amounts as low $10 or as high as $200. You can purchase them here – Gift Cards.
At Naturally Goat we use tallow in a small range of our products because of its incredible skin benefits and natural cleansing properties. We understand some people have concerns about where tallow comes from, which is why sourcing it carefully is very important to us.
The tallow we use is a by-product from meat cattle and sheep— animals are not raised or processed specifically for tallow. We source it through a local supplier/butcher connected to ethical farms. The fat would otherwise go to waste, so we instead turn it into beautiful, nourishing skincare products.
We use 100% Australian Tallow – a premium blend of beef and sheep tallow, ethically sourced and carefully refined for purity.
No. Our products are not certified Halal or Kosher.
We would love to hold a piece of paper for Organic Certification however the cost is so high it would make our products 10 times more expensive. We try to keep our products at the lowest cost possible so we’ve decided to follow all the standards plus more but unfortunately due to the price we don’t hold the ‘certification’. As mentioned we follow the standards and all our ingredients are completely natural and in fact most of them are either organic or certified organic themselves.
At Naturally Goat we believe what you put on your skin matters just as much as what you put into your body. Your skin absorbs many of the products applied to it, which is why ingredients are so important.
A great example of this is magnesium, which is often absorbed through magnesium oils, baths, and sprays applied directly to the skin. With this in mind, we believe skincare should be made with gentle, natural ingredients — not harsh or unnecessary chemicals.
That’s why we are so careful about what goes into our soaps and skincare products, creating products designed to be kind to both your skin and your body.
We choose to make our soaps the traditional way using the cold processed method, rather than using pre-made soap bases or soap noodles like many commercial manufacturers.
Some soap makers simply melt down pre-made “melt and pour” bases, add fragrance and colour, then pour them into moulds ready for sale within hours. Others use pre-made soap noodles combined with additives and fragrances. While these methods are quick and easy, many bases can still contain harsh ingredients, artificial fragrances, colours, and unnecessary additives.
We prefer the slower, old-fashioned approach. Our cold processed soaps are made from scratch by carefully blending skin-loving oils with fresh goat milk, essential oils, and natural clays. Each batch is hand poured, rested for 48–60 hours, then cured on drying racks for a minimum of 6–8 weeks before being hand packaged and labelled.
Although this process takes far more time and care, we believe it creates a gentler, higher quality soap filled with natural goodness for your skin.
We got asked this question so much that we were inspired to formulate and create a skincare range for pets, Naturally Pooch. We’ve used the same ingredient philosophy and policy as Naturally Goat but tweaked the formulas to suit your dogs.!
Absolutely. At the moment our website only calculates shipping automatically for a few major countries so if your area does not come up please don’t hesitate to get in contact with us, so we can organise the best shipping method for you.
Yes! We use 100% fresh goat milk in our soaps — never watered down and never powdered milk.
Many soap manufacturers use half water and half milk, or substitute fresh milk with powdered milk while still marketing their products as “goat milk soap.” While this is easier and cheaper, it often doesn’t provide the same creamy, gentle results.
Our soaps contain a high percentage of fresh goat milk (22.1% over the whole soap with oils making up the rest of the percentage), compared to many others which contain only small amounts. This is what gives our soaps their rich, creamy texture and leaves your skin feeling soft, nourished, and gentle after every use.
Absolutely not. We test on ourselves, then our friends and lastly on their friends just to be sure!! Here at Naturally Goat nothing toxic can be found in our factory! So no testing is ever harmful but of course we always want to make sure we are producing the best products we can which is why we test it on ourselves beforehand!
So no humans or animals are harmed at all.
100% NO! Honesty is a big standard of ours and we feel you deserve to know exactly what is in the products your purchase and use. Like many products there are often hidden ingredients within ingredients such as like colours, fragrances and oil blends. Colours often contain carcinogenic chemicals that are never stated…….we feel this is totally wrong. We all have the right to know exactly what is going onto our skin. Everything ingredient counts!
We are also very conscious of allergies and therefore want everyone to know what is in our products before any harm arises.
Here at Naturally Goat every single goat is part of our family. Each one has a name, a unique personality, and is loved and cared for like one of our own. We are passionate about doing things differently from large commercial farms and always putting our goats’ wellbeing first.
Our goats roam and graze across 43 acres of goat-friendly pasture, enjoying quality feed, minerals, and plenty of care and attention. We believe healthy, happy goats produce the best quality milk, which is why we never push our girls to produce more than what comes naturally to them.
We milk in the mornings so the girls can spend the rest of the day comfortably grazing and relaxing without carrying full udders around all day. What they give is what we gratefully receive — no pressure, no stress, just happy goats helping us create beautiful products naturally.
Our Body Butters are a thicker oil based cream while our moisturisers are a water based and more light cream. Whilst our moisturisers are thicker than a lotion, when applied they soak in well leaving a moisturised feel to your skin and face.
Yes we do offer work experience and work placement opportunities when possible.
We love giving students and young people the chance to experience life on a working organic micro dairy goat farm and natural skincare business. Placements can include learning about goat care, milking, regenerative farming practices, soap and skincare manufacturing, sustainability, and day-to-day business operations.
As we are a working farm and manufacturing business, placements are offered depending on availability, timing, and suitability. We encourage anyone interested to contact us to discuss opportunities further.
We usually have capacity for 1-2 students per term.
